FAQs

The cost depends on the size and specific services needed. For an accurate estimate, contact us for a free assessment, available online, over the phone, or through in-house visits for local moves.

**PRICING/RATE:**

a) $149 per hour for 2 movers and a truck

b) $199 per hour for 3 movers and a truck

c) $59 per hour per mover/helper (labor only)

Hourly rates include all necessary equipment, supplies, and released/liability value protection. Flat-rate options are available. Minimum durations apply. A one-time fee (0.5-1 hour) for truck / travel / gas will be added. No hidden charges. Invoice/receipt sent promptly after completion.

At Gentle Goose Moving, we believe in honest, transparent pricing. We do not charge hidden fees or surprise costs. Before your moving day, our sales consultants will provide a detailed confirmation outlining your estimate and any applicable charges, so you know exactly what to expect. If your moving requirements change after booking, such as adding extra services or changing locations, we'll discuss any adjustments with you before proceeding. Our goal is to provide clear communication, fair pricing, and a stress-free moving experience from your initial quote to the completion of your move.

Getting a free moving quote is quick and easy. Simply fill out the quote request form on our website or give us a call or text. Our team will ask a few questions about your move, such as your pickup and destination locations, moving date, home size, and any additional services you may need. Based on this information, we'll provide you with a detailed, no-obligation estimate with transparent pricing. If you have any questions, we're happy to walk you through the process and help you choose the moving services that best fit your needs.

We recommend booking your move as early as possible to secure your preferred moving date and time, especially during weekends, month-end, and peak moving season. However, we understand that unexpected situations can arise. If you need a last-minute move, contact us by phone or text, and we'll do our best to accommodate your request based on our availability. Our team will work with you to find the earliest available appointment and make your move as smooth and stress-free as possible.

The duration of your move is unique and depends on factors such as home size, belongings, and distance. A local one-bedroom move may take around three hours, while long-distance moves vary. Delivery for long-distance moves may take up to two weeks. Here's an approximate breakdown:

a) 1-2 room condo/apartment: 2-4 hours

b) 3-5 room condo/apartment or 2-3 room house/bungalow/townhouse: 5-7 hours

c) 4-5 room house/bungalow/townhouse: 8-10 hours

Factors like stairs, packing, and furniture assembly impact duration. Ensure a smooth move by clearing pathways. Consider our Professional Packing Service for secure and convenient packing, saving time and avoiding supply hassles.

Yes. At Gentle Goose Moving, we take every precaution to help protect your furniture and belongings throughout the moving process. Our professional movers use quality equipment, including moving blankets, shrink wrap, dollies, and secure straps to safely handle and transport your items. From careful loading to secure transportation and unloading, we treat your belongings with the same care we would give our own. Our goal is to provide a safe, reliable, and stress-free moving experience while minimizing the risk of damage.

The level of valuation protection you receive depends on your chosen option, influencing claim adjustments and the carrier's maximum liability. Valuation is distinct from coverage and is subject to federal laws, carrier tariffs, and regulations, with potential limitations. To ascertain coverage, check with your homeowners insurance.

Two primary valuation protection options exist:

1. **Released Liability Protection:**

- Provided at no cost but offers minimal coverage.

- Carrier pays $0.60 per pound per article for loss or damage.

- Example: A 75 lbs furniture piece yields a $45 settlement.

- Initialing the bill of lading signifies your choice.

2. **Replacement Value Protection (RVP):**

- Comprehensive coverage; damaged or lost items repaired or replaced at full value.

- No depreciation factor in determining replacement value.

- Offers enhanced peace of mind for full protection.

Carefully evaluate your valuation protection options, choosing the one aligning best with your needs and the value of your belongings.

Preparation can make your move faster and more organized. Label all boxes clearly, pack essential items separately, notify utility providers of your address change, reserve elevators if required, and ensure walkways are clear for the movers. Keep important documents, medications, chargers, and valuables with you instead of packing them on the truck. If you have pets or young children, consider arranging care during the move to help keep everyone safe and reduce distractions.

Yes. Gentle Goose Moving provides professional office and commercial relocation services in addition to residential moving. Our experienced team can help move office furniture, desks, chairs, equipment, electronics, and boxed files with care and efficiency. We understand that minimizing downtime is important for your business, so we work with you to create an organized moving plan that fits your schedule and requirements. Whether you're relocating a small office, retail space, or larger workspace, we'll help ensure your commercial move is smooth, safe, and hassle-free.